Consumer Credit Card Debt Surges to Over $1 Trillion, Fees and Interest Rise Significantly

The Consumer Financial Protection Bureau (CFPB) recently released its biennial report to Congress, revealing concerning developments in the consumer credit card market. Notably:

  • Total outstanding credit card debt has surpassed the $1 trillion mark for the first time since the CFPB started tracking this data.
  • More consumers are consistently carrying balances from month to month, with a considerable number falling deeper into debt over time.
  • Credit card companies saw their profits soar significantly above pre-pandemic levels, which could indicate reduced competition in an industry largely controlled by the top 10 credit card companies.

A combination of sources, including the CFPB report and data from WalletHub, point to alarming statistics regarding fees and interest charged by credit card companies:

  • Consumers were burdened with over $105 billion in interest and an additional $25 billion in fees during 2022. This sum represents the highest amount ever recorded by the CFPB’s data collection.
  • Late payment charges have emerged as the most frequent and costly credit card fees. Consumers paid around $14.5 billion in these fees last year, a figure matching pre-pandemic levels.
  • Major credit card companies continue to set interest rates significantly above major indexes. In 2022, the average APR margin was a whopping 15.4 percentage points above the prime rate.

Steps Taken Towards Consumer Protection

The Biden administration, in cooperation with the Federal Trade Commission (FTC) and CFPB, has been actively targeting what it labels as “junk fees.” The current objectives include:

  • Reducing late-payment fees to $8.
  • Banning late-fee charges exceeding 25% of the cardholder’s required payment.
  • Halting the automatic annual inflation adjustment.

Read the 2023 Consumer Credit Card Market report.

Tips to Minimize Credit Card Fees and Interest

Given the rising fees and interest rates, consumers are advised to adopt specific strategies to mitigate these costs:

1. Negotiate with Card Issuers

According to Schulz, cardholders should approach their card issuers for concessions. Statistics reveal that those who negotiate often achieve positive outcomes. For example:

  • More than 75% of cardholders who requested a lower interest rate in the past year received one.
  • About 90% of individuals who contacted their card issuer regarding a late fee had it waived.

2. Employ Autopay with Caution

Automating credit card payments can ensure timely payments, reducing the chances of accruing late fees. However, as Schulz mentions, “autopay isn’t perfect.” To optimize the benefits:

  • Regularly review monthly statements to prevent any unexpected charges.
  • Ensure that you cover the entire statement balance to avoid additional interest and fees.
  • Consider adjusting the due date of your payment to match your cash flow.

3. Stay Informed and Avoid Surprises

Awareness is a significant aspect of managing finances. Winnie Sun, co-founder of Sun Group Wealth Partners, offers several pieces of advice:

  • Routinely check statements or set up notifications for every credit card charge, which can help identify fraudulent activity and be aware of any accrued fees or interest.
  • Periodically review terms and conditions with your credit card company. If you’re unfamiliar with any fees, don’t hesitate to reach out to the issuer’s customer support for clarification.

Future Outlook and Policy Implications

The current trajectory of the credit card market raises questions about the future sustainability of such high levels of consumer debt. If these trends persist, we might witness increased financial strain on households, potentially leading to a larger economic fallout. Policymakers and financial institutions need to consider the broader implications of these findings and explore solutions that promote both consumer welfare and industry growth.


With credit card debt reaching alarming levels and associated fees showing no sign of decreasing, it’s crucial for consumers to be proactive in managing their finances. By staying informed and taking strategic steps, cardholders can navigate the challenges of the credit card market more effectively, ensuring that they aren’t overwhelmed by the mounting fees and interest rates.


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